Ryan D. Sullivan

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Latest Posts:

  • How I Manage Notifications for all my Messaging Apps

    Holy smokes there are a lot of messaging apps. Right? Email Slack Hangouts Telegram Signal WhatsApp Basecamp And that doesn’t count all of the social apps that have essentially become…

  • Don’t Be Afraid of Saying “I Don’t Know”

    No one can be an expert at everything. It sounds obvious, but throughout my professional career, I’ve been blessed with the opportunity of working with dozens of individuals who actually did…

  • The Intricacies of Building a Well-Rounded Support Team

    I read a fantastic blog post on the Intercom blog yesterday talking about how Great Support Takes More Than Tech Skills. It’s something that I’ve believed for a long time,…

  • Do You Really Want Feedback?

    Or do you want me to pander and let you know how amazing it is that you’ve built a thing? Any… thing? In the world of feedback, friendly feedback and…

  • How I Read The Entire Internet in 60 Minutes a Day

    Something I’ve really taken to heart over the last 30 days, is the notion of becoming a better writer by reading more. There are the obvious benefits of becoming more…

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